Manage customer inquiries and maintain detailed records
Update and organize client information, tracking sales, won & lost opportunities, and upcoming leads
Coordinate with internal departments to ensure timely fulfillment of customer requirements
Prepare and submit accurate sales quotations and Proforma Invoices to clients
Follow up with customers via email and phone to convert offers into confirmed orders
Process sales orders upon receipt of purchase orders, ensuring accuracy and timeliness
Record and monitor payment status, ensuring