Position: Relationship Officer
Experience Required: Fresher
Location: (Sunder Nagar)
The Relationship Officer will be responsible for building and maintaining strong customer relationships, supporting sales activities, and ensuring a positive client experience. The role involves interacting with customers, understanding their needs, and offering suitable products/services.
Identify potential customers and connect with them through calls, visits, or digital platforms.
Explain product offerings clearly and assist customers in selecting suitable solutions.
Maintain strong relationships with existing clients to ensure repeat business.
Support sales team in achieving monthly and quarterly targets.
Handle customer queries and provide timely resolutions.
Maintain accurate records of customer interactions, leads, and conversions.
Participate in marketing and promotional activities.
Ensure high levels of customer satisfaction and professional conduct.
Good communication and interpersonal skills
Basic understanding of sales and customer service
Ability to build rapport and maintain relationships
Positive attitude and willingness to learn
Problem-solving ability
Basic computer skills (MS Office, email)
Bachelor’s degree (Any stream)
Freshers or candidates with up to 1 year of experience may apply
Interest in sales or client relationship roles
Customer-centric approach
Self-motivated and target-oriented
Team player
Quick learner with adaptability