Responsibilities:
Call prospective customers from provided leads and pitch relevant Shaadi.com
premium services
Convert free members to paid members by following our proven sales process
Update call notes, follow-ups, and call outcomes in the system in real time
Follow up with potential leads and track conversions with persistence and care
Meet daily/weekly/monthly call volumes, talk time & revenue targets
Handle walk-ins (if assigned) — engage with them, explain features, & convert to
premium
Maintain all customer interaction records and documentation accurately
Requirements:
6+ months of telesales or outbound calling experience
Smart selling approach — persuasive yet consultative
Strong communication skills (spoken + written) in English + Telugu
Clear diction and confident speech
High energy, target orientation, and resilience under pressure