Job Title: Key Account Manager – Voice Process
Company: WCPL (Wonton Consultancy Pvt Ltd)
Location: Bangalore (Shivajinagar)
Type: Full-Time | Work from Office (WFO)
CTC: ₹3,61,272 per annum (₹30,000/month fixed + ₹4,068 quarterly bonus × 4) Shift: Day shift (Rotational)
Location: Shivajinagar, Bangalore. Languages Required: English & Hindi
Position Overview:
As a Key Account Manager (Voice Process), you will be responsible for managing key client relationships, ensuring operational efficiency, and supporting business growth. This role is ideal for graduates with a knack for sales and client servicing, especially those who are analytical and proactive.
Key Responsibilities:
Handle business accounts through voice-based support.
Apply sales and customer service strategies to retain and grow accounts.
Perform data management, track performance metrics, and handle P&L-level calculations.
Work in rotational day shifts (6 days a week with 1 rotational off).
Operate from the designated office location in Shivajinagar, Bangalore.
Required Skills and Qualifications:
Graduate (any stream).
Minimum 1 year of sales experience for graduate students OR MBA (Freshers with MBA can apply).
Excellent communication in English and Hindi.
Strong sales acumen and thought process.
Comfort with basic financial calculations like profit & loss.
What We Offer:
Annual CTC: ₹3,61,272 (Includes ₹30,000 fixed monthly salary + ₹4,068 quarterly performance bonus)
Permanent office-based job with long-term growth opportunity.
6-day working schedule with rotational shifts and 1 weekly off.
Exposure to client handling and performance-driven business environments.