Outbound calling: Make calls to potential customers (prospects) from a provided database to promote products or services, generate leads, or set up appointments for sales teams.
Conduct follow-up calls to nurture leads and ensure customer satisfaction.
A successful telecaller must listen attentively to understand customer needs and provide appropriate solutions.
he ability to influence customer decisions and handle objections without being pushy is critical for sales and lead generation roles.
elecallers should be able to think on their feet and resolve customer issues effectively.