Job Title: Inside Sales Counsellor
Company: Leading EdTech
Location: Gurgaon (Sec-32)
Work Days: 6 Days a week, Time: 9.30 am to 6.30 pm
Salary: Upto 7LPA
About the client
Our client is a leading global Skills and Talent Development Corporation, committed to building a skilled workforce to meet industry demands worldwide. With a vision to lead in the Digital Learning space, it offers comprehensive training solutions for individuals, enterprises, and educational institutions. Founded with a mission to revolutionize learning, it focuses on equipping professionals with future-ready skills that enable career growth and industry relevance.
Position Overview
We are seeking dynamic, enthusiastic, and driven professionals for the role of Inside Sales Counsellor. The ideal candidate will play a crucial role in engaging with prospective learners, driving sales conversions, and managing the end-to-end sales lifecycle of NIIT's career-oriented programs.
Key Responsibilities
Lead Engagement & Follow-Up:
Reach out to prospective learners through phone calls, emails, chats, and social media to share NIIT’s value proposition and encourage enrolment.
Sales Lifecycle Management:
Interest Generation: Understand learner needs and promote suitable NIIT programs.
Product Demonstration: Present program features, benefits, and outcomes effectively to prospective learners.
Sales Closure: Successfully convert leads into enrolled learners through persuasive selling techniques.
Post-Sales Relationship Management: Foster long-term relationships with customers to ensure satisfaction and encourage referrals.
Communication Management:
Maintain ongoing communication with leads throughout the pre-sales and post-sales journey.
CRM & Record Maintenance:
Document all interactions and maintain accurate records using CRM tools to track lead status, communication, and follow-ups.
Key Skills & Competencies
Sales Acumen: Proven ability to understand sales cycles and drive successful closures.
Target Orientation: Demonstrated capability to meet or exceed sales goals in a performance-driven environment.
Customer-Centric Approach: Ability to understand learner needs and offer suitable solutions.
Strong Communication & Influencing Skills: Confident and persuasive in verbal and written communication.
Self-Motivated & Energetic: Positive attitude with a proactive approach towards daily tasks and challenges.
Ethical Conduct: Maintains integrity and professionalism in all interactions.
Additional Requirements
Ability to adapt quickly in a fast-paced, goal-oriented environment.
Exceptional interpersonal skills and ability to build rapport with learners.
Organized, detail-oriented, and efficient in handling multiple leads.
Experience with CRM platforms and digital communication tools is a plus.
Education & Experience
Education: Bachelor’s degree in any discipline.
Experience: 1–3 years in inside sales, edtech sales, or counselling preferred.
What We Offer
Opportunity to be part of a reputed, industry-leading organization.
Professional growth in a high-impact sales environment.
Competitive compensation with performance incentives.
Continuous learning and development opportunities.