Customer Support Executive(Travel Process)

Job Title: Customer Care Executive – Travel Process

Location: Noida, Sector 57

Company: Radical Minds

Job Description:

Radical Minds is seeking dynamic and skilled Customer Care Executives for our Travel Process team. The ideal candidate will have prior experience in the travel industry, with a strong understanding of GDS (Global Distribution Systems) such as Amadeus and Galileo. Exceptional communication skills are essential to deliver excellent customer service.

This is a 24/7 shift role that includes rotational offs and requires flexibility.

Key Responsibilities:

Customer Support: Handle inbound and outbound travel-related queries including bookings, reservations, and other support services.

Travel Booking Assistance: Utilize GDS tools like Amadeus and Galileo to assist customers with flight bookings, hotel reservations, car rentals, etc.

Issue Resolution: Address and resolve customer concerns related to itineraries, cancellations, and other travel-related issues professionally.

Provide Accurate Information: Ensure clear, informative interactions in compliance with company policies and travel regulations.

Maintain Records: Keep accurate records of customer interactions and feedback as per company guidelines.

Key Requirements:

Experience: Minimum 6 months in a Travel Process (customer support or similar roles preferred).

GDS Knowledge: Hands-on experience with Amadeus and Galileo is essential.

Communication Skills: Strong verbal and written English skills. Additional languages are a plus.

Shift Flexibility: Willingness to work 24/7 shifts, including rotational offs.

Problem-Solving: Strong analytical and resolution skills to manage customer queries efficiently.

Additional Skills:

Knowledge of travel industry norms and customer service best practices.

Ability to work under pressure and adapt to changes quickly.

Team player with the capability to work independently.

Salary:

Up to 6 months experience with Versant 5 skills: ₹22,000/month

With GDS experience: Up to ₹28,000/month

(Based on experience and interview performance.

Why Join Us:

Competitive salary package

Growth opportunities in the travel industry

Rotational shifts for work-life balance

Supportive and dynamic work environment

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 6 months - 1 years of experience.

Customer Support Executive(Travel Process) job గురించి మరింత

1. Customer Support Executive(Travel Process) jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 6 months - 1 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹22000 - ₹28000 నెలకుని మీరు ఆశించవచ్చు. ఇది నోయిడాలో Full Time Job.
3. Customer Support Executive(Travel Process) job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ Customer Support Executive(Travel Process) jobకు 6 working days ఉంటాయి.
4. ఈ Customer Support Executive(Travel Process) jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ Customer Support Executive(Travel Process) jobకు కంపెనీలో ఉదాహరణకు, INNOVAHIRE CONSULTANCYలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ Customer Support Executive(Travel Process) రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: INNOVAHIRE CONSULTANCY వద్ద 10 Customer Support Executive(Travel Process) ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ అమ్మకాలు / వ్యాపార అభివృద్ధి jobకి పురుష, మహిళా అభ్యర్థులు apply చేసుకోవచ్చు.
8. ఈ Customer Support Executive(Travel Process) Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ Customer Support Executive(Travel Process) jobకు 09:00 AM - 07:00 PM టైమింగ్ ఉంటుంది.