We are seeking a Customer Relationship Officer for the Marketing Department. We give below the JD for the same.
Position: Sr. Customer Relationship Executive / Officer
Qualification: Graduate in any stream (Commerce preferred)
Experience: 4-5 years in the construction industry
CTC: 20 to 30 K
Gender: Male
Profile
· Responsible for handling all enquiries for all types of business and would follow the sales process.
· Responsible for maintaining sales process records.
· Responsible for total market research about market findings
· Handle all post-sales activities and documentation.
· Draft letters and other communication with clients
· Handle any telephonic enquiries regarding our projects
· Prepare maintenance bills and follow up on payments
· Entry of all sales activities and procedures into the ERP system
Skills Required:
· Good English communication skills (Oral/Written)
· Good analytical skills
· Knowledge of the construction Industry and Sales documentation
· Should be presentable
· Fluent Spoken English
· Excellent Letter Writing Skills
· Documentation experience
· Related industries to construction would be better, but not a must.