Job Summary
UPGRAD is hiring an experienced L-2 Counsellor to guide and support learners pursuing international education opportunities. The role requires strong counselling abilities, communication skills, and prior experience in study abroad programs.
Key Responsibilities
Counsel students on global education programs and university options
Guide learners through the admission and application process
Maintain consistent communication with students and ensure conversion goals are met
Collaborate with internal teams to provide accurate information and seamless support
Maintain detailed records of counseling sessions and student progress
Achieve monthly and quarterly targets in alignment with business objectives
Key Skills Required
1–2 years of experience (EdTech background preferred)
Mandatory experience in Study Abroad counselling
Excellent communication and interpersonal skills
Strong counselling and sales conversion capabilities
Ability to handle multiple student profiles efficiently
Proficiency in CRM tools and MS Office applications