Job Opening: Client Success Manager -School & College Vertical
Company: SoCo Products Private Limited
Location: Coimbatore
Experience Required: 2–3 Years
Industry: School Products / EdTech / Client Servicing
About Us
SoCo Products Private Limited is a trusted supplier of uniforms and back-to-school essentials, serving over 100 clients across the country. With over 7+ years of expertise in the textile sector, we combine creative design, efficient manufacturing, and a commitment to customer satisfaction. We are now looking to expand our School Division team by hiring a dedicated and dynamic Client Success Manager.
Role Overview
This is a client-facing role where the selected candidate will manage existing school and colleges accounts, ensure high levels of client satisfaction, and handle new leads efficiently. The role requires extensive travel and close coordination with internal teams to deliver timely and customized solutions. You will be the face of SoCo to our school & College clients — a role that demands ownership, understanding, and strong communication.
Key Responsibilities
Serve as the primary point of contact for assigned school/college clients
Manage and nurture client relationships, ensuring high satisfaction and retention
Attend and service incoming leads from school/colleges clients and prospects
Coordinate with internal teams to ensure smooth delivery and resolution of client issues
Plan and conduct regular visits to schools, colleges, exhibitions, and other client locations
Maintain accurate records of client interactions, service status, and follow-ups
Collaborate with senior leadership on strategic relationship-building initiatives