Counsel students via phone, email, online meetings, or in-person to understand their academic and career interests.
Provide complete information about available courses, programs, admission process, eligibility, and career prospects.
Follow up with potential students through calls, emails, and messages to ensure admission conversion.
Assist in the application and admission process, including document verification and form filling.
Maintain records of interactions with students and update CRM or internal database regularly.
Achieve weekly/monthly targets for counseling sessions and enrollments.
Participate in webinars, education fairs, and other promotional activities as required.
Coordinate with internal departments (admissions, academics, finance) to ensure smooth onboarding.
Stay updated with the latest changes in courses, institutions, and education trends.