Staff Management: Assign daily tasks, prepare work schedules, train new hires, and monitor team performance.
Customer Service: Handle escalated customer complaints, resolve service issues, and model great service on the floor.
Inventory & Stock Control: Monitor stock levels, conduct spot checks or audits, receive deliveries, and coordinate reordering.
Operations & Cash Handling: Assist with opening and closing procedures, manage point-of-sale (POS) systems, and oversee cash drops or register reconciliation.
Visual Merchandising & Cleanliness: Ensure displays, signage, and promotional materials follow company standards, and maintain health, safety, and hygiene rules.