🚨 WE ARE HIRING – STORE OPERATIONS & SALES EXECUTIVE
Company: NP Green Electric Vehicles Pvt. Ltd.
Brand: Green EV
Industry: Electric Vehicles (EV – 2 Wheelers)
Job Location:
Ghitorni, Delhi
Karol Bagh, Delhi
Vijay Nagar,Ghaziabad
About the Role
We are looking for responsible, energetic and sales-oriented candidates to manage our Green EV electric scooter stores in Rohini and Karol Bagh, Delhi.
The selected candidate will be responsible for complete day-to-day store operations, customer handling, retail sales, B2B sales, dealer coordination, stock management and after-sales support.
Key Responsibilities
1. Store Operations
* Open and close the store as per the prescribed timings.
* Ensure the store remains operational and properly managed throughout working hours.
* Maintain store discipline, cleanliness and hygiene.
* Ensure proper display and presentation of all EV models and accessories.
* Maintain daily store activity records.
* Ensure all store-related operational requirements are properly managed.
2. Customer Handling & Retail Sales
* Welcome customers and understand their requirements.
* Explain Green EV products, features, specifications, range, battery options, pricing, warranty and other details.
* Conduct product demonstrations and test rides.
* Follow up with potential customers and convert enquiries into sales.
* Maintain records of enquiries, follow-ups and sales.
* Achieve assigned monthly sales targets.
3. B2B Sales & Dealer Development
* Identify and contact potential B2B customers and EV dealers.
* Make regular calls and follow-ups with prospective dealers.
* Generate B2B sales leads from the assigned territory.
* Explain Green EV products and business opportunities to dealers.
* Coordinate with dealers/customers until order closure.
* Maintain proper records of B2B enquiries, calls, follow-ups and orders.
4. Stock & Inventory Management
* Maintain accurate records of stock received, sold, transferred and available at the store.
* Maintain records of scooters, batteries, chargers, spare parts and accessories.
* Conduct regular physical stock verification.
* Immediately report any stock mismatch or shortage.
* Maintain proper documentation for stock movement and sales.
5. Customer Support & After-Sales Coordination
* Handle initial customer complaints and service-related queries.
* Coordinate with the technical/service team for customer issues.
* Arrange technicians whenever required.
* Coordinate for spare parts and service requirements.
* Maintain records of customer complaints and their resolution status.
* Ensure customers receive timely updates regarding their service issues.
6. Google Business / Online Reviews
* Encourage genuine customers to share their experience and review the store on the business profile.
* Maintain good customer relationships to improve customer experience.
* Keep track of customer feedback and reviews.
* Escalate negative feedback or unresolved issues to the management.
7. Reporting & Documentation
Maintain and submit regular reports including:
* Daily sales report
* Customer enquiry report
* Follow-up report
* B2B calling & lead report
* Stock received report
* Stock sold report
* Current stock report
* Service/complaint report
* Technician visit report
* Spare parts requirement
* Store activity report
* Any other reports required by management
💰 Salary & Incentives
Fixed Salary: per month
Additional Incentives:
* Incentive on retail scooter sales
* Incentive on B2B sales
* Incentive on dealer-generated/closed business
* Additional incentives may be provided based on achievement of assigned targets
Total earning potential = Fixed Salary + Sales Incentives + B2B Incentives
👤 Candidate Profile
We are looking for candidates who are:
* Responsible and punctual
* Good at customer communication
* Comfortable with sales and follow-ups
* Confident in explaining products to customers
* Comfortable making B2B/dealer calls
* Good at maintaining records and reports
* Able to independently manage a store
* Basic knowledge of smartphones, WhatsApp, Excel/Google Sheets and online business profiles
* Target-oriented and willing to work in a sales environment
Experience
* Retail Sales
* Automobile / EV Sales
* Two-Wheeler Sales
* Store Operations
* B2B Sales
* Dealer Sales
* Customer Support
Freshers with strong communication and sales skills may also apply.
Join Green EV and grow with India’s expanding electric mobility ecosystem