Role Summary:
Store smoothly chalana + customers ko handle karna + sales badhana aur local marketing karna
Key Responsibilities:
1. Store Operations:
Daily store ka kaam manage karna
Orders lena, process karna & delivery ensure karna
Billing, cash aur records maintain karna
Store clean & organized rakhna
2. Customer Handling:
Walk-in customers ko attend karna
Complaints politely resolve karna
Repeat customers banana (relationship maintain karna)
3. Staff Management:
Staff ko guide karna aur unka kaam check karna
Discipline & grooming maintain karwana
4. Sales & Marketing (Very Important):
Daily sales target achieve karna
Nearby area me marketing karna (pamphlet, society visits, etc.)
Leads generate karna & convert karna
Offers/promotions explain karke sales increase karna
Old customers ko follow-up karke repeat orders lana
Requirements:
Basic mobile/computer knowledge (WhatsApp, billing)
Retail/store handling experience preferred
Good communication (Hindi + basic English)
Sales mindset hona chahiye
Responsible & proactive attitude
Simple Expectation:
“Store smoothly chale, sales badhe, aur customer khush rahe.”