Manage daily store operations and ensure smooth functioning.
Achieve monthly sales targets and drive store profitability.
Lead, motivate, and monitor the performance of store staff.
Ensure excellent customer service and handle customer complaints.
Monitor inventory, stock movement, replenishment, and stock audits.
Ensure proper visual merchandising and brand standards.
Prepare daily sales reports and maintain store records.
Manage staff attendance, duty rosters, and rotational weekly offs.
Ensure compliance with company policies, grooming standards, and discipline.
Coordinate with the Area Sales Manager and Head Office for business operations.
Monitor KPIs, conversion rates, average bill value, and customer satisfaction.
Ensure store cleanliness, product display, and security procedures.