We are looking for a responsible and result-oriented Store Manager to handle day-to-day store operations, manage staff, ensure high service quality, and maintain customer satisfaction.
Key Responsibilities
1️⃣ Store Operations Management
Oversee daily laundry & dry-clean operations
Ensure proper tagging, billing, and delivery of garments
Maintain cleanliness and hygiene of the store
Monitor machine usage and report technical issues
2️⃣ Team Supervision
Supervise ironing staff and helpers
Manage duty schedules and attendance
Train staff on quality standards and customer service
3️⃣ Customer Handling
Handle walk-in customers and WhatsApp bookings
Resolve customer complaints professionally
Maintain positive customer relationships
4️⃣ Sales & Targets
Promote ongoing offers (e.g., 3 blankets/quilt at price of 2)
Upsell premium services like vacuum packing & antibacterial treatment
Maintain daily sales reports
5️⃣ Inventory & Cash Handling
Manage stock of detergents, chemicals, packaging materials
Maintain daily cash collection records
Ensure proper billing and payment reconciliation
Skills Required
Good communication skills (Hindi + Basic English)
Basic computer knowledge (Billing software, WhatsApp)
Leadership & team handling ability
Responsible and honest personality