Job Title: Store Manager – Chocolate Shop
Job Summary:
Responsible for managing daily store operations, achieving sales targets, handling inventory, supervising staff, and ensuring excellent customer service.
Key Responsibilities:
Manage daily store operations and ensure cleanliness and hygiene.
Achieve sales targets and drive revenue through upselling and cross-selling.
Manage inventory, stock replenishment, and expiry checks.
Supervise, train, and motivate store staff.
Handle cash, POS billing, and daily sales reports.
Ensure attractive product displays and proper chocolate storage.
Resolve customer complaints and maintain customer satisfaction.
Skills: Sales, team management, inventory control, customer service, and communication.