Oversee overall store operations including sales, inventory, staff management, and customer service.
Develop and implement strategies to maximize sales, profitability, and customer satisfaction.
Lead, motivate, and train store staff to achieve performance and service standards.
Monitor stock levels, manage ordering, and ensure timely replenishment.
Maintain visual merchandising and store hygiene standards as per company guidelines.
Prepare and analyze sales reports, identify trends, and recommend actions to improve store performance.
Handle customer queries, complaints, and feedback professionally and effectively.
Ensure compliance with company policies, procedures, and statutory regulations.
Manage store expenses within the allocated budget.
Drive promotional activities, in-store campaigns, and loyalty programs.