Staff management: Recruit, train, supervise, and schedule employees. Set performance goals and conduct appraisals.
Sales and profitability: Implement strategies to meet sales targets, motivate the sales team, and monitor financial performance.
Inventory and merchandising: Manage inventory levels, conduct regular stock counts, and ensure merchandise is properly displayed and organized.
Customer service: Ensure high levels of customer satisfaction by resolving complaints professionally and setting high service standards for staff.