About the Company
We, RentoMojo, were founded by IITM alums and serial entrepreneurs who worked out of almost every major city in India in his first five years of corporate career. Frustrated with the hassles of relocating from one place to the other, and tired of finding that perfect cluster of home essentials that suited their lifestyle.
"The spending youth, especially the millennials & Gen Z's prefer staying light, desire flexibility and are value conscious. Willing to experiment with new stuff across categories that make life simpler and not boring, these generations are also sensitive to our planet's sustainability. Our customers and employees identify with what we do '', is what Geetansh Bamania, our Founder and CEO has to say.
RentoMojo caters to the needs of the working professionals which is unmet due to nonavailability of furnished rental flats by offering furniture and appliances on rental basis, thus, providing more flexibility than owning the expensive furniture and appliances.
Currently, we have 100,000+ subscribers with a typical rental period of 12-14 months. The current market size (as per a recent report by Grant Thornton) is estimated to be US$ 4.1 Billion and expected to grow to US$ 13 Billion by 2025. With 700+ people operations, the company has a presence in 16 cities across India. Looking back, RentoMojo has not only made a new market of lease which never existed for the consumer, they have also become market leaders in the consumer rental industry. Unlike the norm, they are now seeing a reverse trend wherein a version of ours is being copied in the US and UK. We are also profitable at monthly PAT since Oct 2021. Recent Media Coverage: The Economic Times , Feb 24
Designation: Retail Sales Executive
Roles & Responsibilities:
Engage with customers visiting the retail store, understand their furniture and appliance rental needs, and provide appropriate recommendations.
1.Actively promote Rentomojo's rental services and products to increase rentals and achieve sales targets.
2.Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
3 Educate customers on the advantages of renting furniture and appliances, including cost savings, flexibility, and hassle-free maintenance.
4.Demonstrate product features and benefits to customers, highlighting the quality and value of Rentomojo's offerings. 5.Maintain thorough knowledge of Rentomojo's rental inventory, pricing, and promotional offers.
6.Process rental orders, complete necessary documentation, and ensure smooth rental transactions.
7.Collaborate with the store team to maintain the store's visual appearance, ensuring products are displayed attractively and well-organized.
8.Stay updated with industry trends, competitor activities, and customer preferences to provide valuable insights for business growth.
9.Maintain accurate records of customer interactions, inquiries, and sales data using Rentomojo's CRM system.
10.Continuously strive to meet and exceed individual and team sales targets. 11.Generate positive online reviews and ratings from customers monitor and track online mentions, reviews, comments, and discussions/shared experiences on retail store, individual, or brand across various platforms such as social media, review sites, forums, and news articles.
Candidate Qualifications:
The ideal candidate should possess the following qualifications: Bachelor's degree in business, marketing, or a related field is preferred.
1.Proven experience in sales or customer service roles, preferably in a retail environment.
2.Excellent interpersonal and communication skills, with the ability to engage and build rapport with customers.
3.Strong persuasive and negotiation skills to promote rental services and close sales.
4.Knowledge of furniture and appliances, including their features and functionalities, is desirable.
5.Ability to work in a fast-paced, target-driven environment, with a proactive and result-oriented approach.
6.Familiarity with CRM software and basic computer skills.
7.Flexibility to work weekends, holidays, and evening shifts as per the store's operating hours.
Join RentoMojo and be part of a company that is transforming the rental industry by providing convenient, affordable, and stylish living solutions. If you are a results-driven individual with a passion for operational excellence, we invite you to apply for the Operations Executive position and help us shape the future of rental living in India.
Visit our career page here