Greet customers warmly and serve them courteously.
Take and process orders accurately at the counter or on POS systems.
Handle customer queries, feedback, and complaints professionally.
Prepare food items as per company standards and recipes.
Ensure correct portion sizes and presentation.
Maintain cleanliness and hygiene while handling food.
Follow cleaning schedules for kitchen, dining area, and equipment.
Adhere to food safety guidelines and personal hygiene standards.
Support pest control and waste disposal routines.
Assist in stock rotation (FIFO) and daily inventory checks.
Inform the shift leader about low stock items or expired goods.
Support team members during busy hours.
Follow all company SOPs, safety policies, and attendance protocols.
Participate in daily briefings and training sessions.
10th / 12th Pass (Minimum qualification)
Prior QSR/restaurant experience preferred, but not mandatory
Basic communication skills in Hindi/English
Willingness to work in rotating shifts, including weekends and holidays
Customer Orientation
Teamwork
Punctuality & Discipline
Ability to follow instructions
Adaptability
Potential to grow to Shift Leader / Restaurant Supervisor roles based on performance and learning.
Let me know if you'd like the Hindi version or a simplified version for internal hiring posters.
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JD
To provide excellent customer service, maintain cleanliness and hygiene, and support smooth restaurant operations including food preparation and order serving.
Customer Service:
Greet customers with a smile.
Take orders at the counter or via POS system.
Serve food quickly and accurately.
Handle customer queries politely.
Food Preparation:
Assist in preparing food items as per standard recipes.
Maintain portion control and product quality.
Follow hygiene and food safety standards at all times.
Cleaning & Maintenance:
Keep the kitchen, dining, and service area clean.
Follow daily and weekly cleaning checklists.
Dispose waste properly.
Team Support:
Work closely with other team members.
Support during rush hours or when short-staffed.
Follow shift duties as assigned by the manager.
Inventory Handling:
Support in stock replenishment and rotation (FIFO).
Inform shift leader of any shortages.
Minimum 10th / 12th Pass
Fresher or up to 1 year of experience in QSR/restaurant (preferred)
Basic communication in Hindi or English
Willingness to work in shifts, including weekends