Job Description – Restaurant Manager
Position: Restaurant Manager
Department: Food & Beverage / Operations
Industry: Hospitality / Restaurant
Key Responsibilities:
Manage day-to-day restaurant operations and ensure smooth service.
Lead, supervise, and motivate restaurant staff to achieve operational and service goals.
Prepare staff schedules, manage shifts, and ensure adequate manpower.
Maintain high standards of customer service and handle customer complaints professionally.
Monitor food quality, presentation, hygiene, and service standards.
Manage inventory, stock levels, wastage, and ordering of food and beverage supplies.
Coordinate with vendors and suppliers for timely procurement and deliveries.
Monitor daily sales, cash handling, billing, and restaurant expenses.
Control operational costs and minimize food and material wastage.
Ensure compliance with food safety, hygiene, and health regulations.
Train new employees and conduct regular staff performance evaluations.
Coordinate with kitchen and service teams to ensure efficient operations.
Support promotional activities and implement strategies to increase sales and customer satisfaction.
Prepare daily/weekly operational reports and share performance updates with management.
Ensure the restaurant maintains a clean, safe, and welcoming environment at all times.
Key Skills:
Restaurant Operations | Team Leadership | Customer Service | Staff Management | Inventory Control | Cost Control | F&B Management | Sales Management | Vendor Management | POS & Billing | Food Safety & Hygiene | Complaint Handling | Staff Training | Problem Solving