Key Responsibilities
Customer Consultation: Welcome walk-in customers and VIPs, understand their needs (weddings, anniversaries, daily wear, or gifting), and guide them through suitable collections. [1, 2]
Sales & Revenue Generation: Cross-sell and up-sell complementary jewelry pieces, meet/exceed monthly store targets, and build client books to generate repeat business and referrals. [1, 2]
Product Expertise: Educate clients on product specifications like gold karatage, diamond clarity, gemstone quality, pricing structures, and certification. [1]
Store Operations: Process billing and payments via POS systems, manage inventory, handle customer complaints/exchanges, and ensure visual merchandising standards are met. [1, 2]