* Provide exceptional customer experiences through consultative selling and storytelling.
* Offer expert styling advice, customized to each customer's preferences, lifestyle, and occasion.
* Manage the complete customer journey, from greeting and needs discovery to product presentation, objection handling, and closing sales.
* Develop an aspirational brand narrative and build lasting client relationships through consistent follow-ups, VIP engagements, and client ling.
* Document customer preferences, special occasions, and purchase history to personalize future interactions.
* Meet and surpass store sales and customer satisfaction (NPS) targets.
* Assist with store operations, including visual merchandising, stock management, and event coordination, in alignment with our brand ethos.