Key Responsibilities:
Welcome customers and provide a personalised shopping experience.
Understand customer needs and recommend suitable jewellery.
Explain product details, pricing, making charges, and certifications.
Achieve sales targets and retail KPIs.
Handle customer enquiries, follow-ups, and sales conversions.
Build customer relationships and generate repeat sales and referrals.
Maintain product displays, jewellery safety, and store standards.
Coordinate with store teams and handle customer concerns professionally.
Required Skills:
Strong communication and customer-handling skills.
Basic knowledge of gold, diamond, and gemstone jewellery.
Good selling, negotiation, and convincing skills.
Customer-oriented and target-driven approach.
Basic numerical, MS Excel, and reporting skills.
Professional grooming and teamwork.