Role & Responsibilities
• Achieve Sales Target
• Ensure Profitability
• Centre Expense within budgets
• Ensure NPS Target
• Resolution of customer complaints
• Adherence of centre SOP
• Monitoring and Reporting market trends
Qualifications
• Strong leadership and management skills
• Excellent problem-solving and decision-making skills
• Ability to work under pressure and handle customer complaints professionally
• Bachelor's degree or equivalent
• 2+ years Experience in the automotive industry or service industry is preferred