Customer Success Executive

We are looking for a Customer Success Executive to join our team at Epik to assist shoppers, provide product information, process transactions, and promote sales. The role requires a positive attitude and managing responsibilities like stocking shelves, managing transactions, and delivering excellent customer service. The role offers an in-hand salary of ₹25000 - ₹40000 with growth opportunities.

Key Responsibilities:

• Greet customers and assist with product inquiries and purchases.

• Provide accurate information on pricing, features, and after-sales services.

• Cross-sell products and inform customers about discounts and offers.

• Ensure shelves/racks are stocked and manage merchandise returns.

• Coordinate with the team for seamless customer service and share feedback with the Store Manager.

• Stay updated on new products and services.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. The responsibility includes achieving sales targets, excellent communication skills, and familiarity with inventory procedures.

• It is a Full Time రిటైల్ / కౌంటర్ అమ్మకాలు job for candidates with 1 - 2 years of experience.