కస్టమర్ కేర్ సర్వీస్

Job Description :

• Greet customers and provide a pleasant shopping experience.

• Understand customer needs and recommend suitable products based on customer preferences or services.

• Provide accurate product information, pricing, and availability.

• Prepare invoices, and handle billing processes.

• Process sales transactions efficiently and accurately.

• Maintain stock levels and ensure proper display of products.

• Handle customer inquiries, returns, and complaints courteously.

• Build lasting relationships with customers to encourage repeat business.

• Achieve sales targets and contribute to the stores performance.

• Coordinate with warehouse or inventory team for product availability.

• Follow up to ensure resolution and customer satisfaction.

• Maintain detailed records of customer interactions and transactions.

• Collaborate with other departments to address customer needs.

• Identify opportunities to upsell or cross-sell products and services.

• Stay updated on product knowledge, company policies, and customer service best practices.

• It is a Full Time రిటైల్ / కౌంటర్ అమ్మకాలు job for candidates with 6 months - 3 years of experience.