Greet and assist customers as they arrive at the gaming centre.
Provide information on games, pricing, memberships, promotions, and events.
Process customer bookings, game credits, tickets, and snack bar sales at the counter.
Ensure the front counter area is clean, organized, and welcoming.
Upsell services and packages to maximize revenue.
Handle customer queries, feedback, and complaints professionally.
Work closely with the operations and technical team to ensure smooth gameplay experiences.
Support basic maintenance and cleanliness standards across the facility when needed