Customer Interaction: Greet walk-in and phone-in customers promptly, assess their requirements, and guide them through product features and pricing.
Sales & Upselling: Suggest complementary items or add-on products to increase the total sale value, and inform customers about active discounts or promotions.
Billing & Transactions: Handle point-of-sale (POS) operations, issue price quotes, process cash/card/digital payments, and generate accurate receipts and invoices.
Inventory & Stock Management: Monitor shelf and rack levels, restock merchandise, report low inventory to the manager, and inspect display items daily.
Order & Logistics Support: Prepare merchandise for customer pickup or delivery, coordinate special orders, and track incoming stock.
Customer Service & Issues: Handle product returns, exchanges, or complaints politely and escalate complex issues to the Store Manager when necessary.
Store Maintenance: Keep the sales counter, display racks, and surrounding workspace clean, neat, and well-organized.