Key Responsibilities
Box Office Operations
• Sell movie tickets at the counter
• Handle cash/card transactions accurately
• Maintain queue discipline and ensure smooth guest interaction
Food & Beverage Counter
• Prepare and serve popcorn, beverages, and snacks
• Follow hygiene and safety protocols
• Upsell combos and special offers
Guest Services
• Assist guests with queries and directions
• Ensure a seamless cinema experience
• Handle feedback and escalate issues when required