Job Title: Counter Sales Executive – Jewellery
Job Summary:
The Counter Sales Executive is responsible for presenting, promoting, and selling jewellery products to walk-in customers in a retail showroom. This role demands excellent interpersonal skills, in-depth product knowledge, and the ability to provide a high level of customer service to ensure a pleasant buying experience and meet sales targets.
Key Responsibilities:
Greet customers and assist them in selecting suitable jewellery.
Explain jewellery designs, quality, pricing, and care instructions.
Promote products through upselling and cross-selling.
Handle customer queries and resolve complaints professionally.
Maintain attractive jewellery displays and counter cleanliness.
Process sales transactions accurately.
Inform customers about ongoing offers and discounts.
Ensure merchandise safety and security.
Manage stock, inventory, and daily sales reports.
Build strong customer relationships and encourage repeat sales.
Required Skills and Qualifications:
HSC / Graduate in any field.
Experience in retail sales, preferably jewellery or luxury products.
Excellent communication and customer-handling skills.
Basic knowledge of gold, diamonds, and gemstones.
Strong sales, negotiation, and persuasion skills.
Good presentation and attention to detail.
Basic computer knowledge (billing and inventory).
Honest and trustworthy in handling valuable products.
Work Environment:
Retail showroom environment.
Working hours may include weekends and public holidays.
May require standing for long periods.