Oversees duct cleaning crews and daily operations, ensuring all HVAC duct cleaning tasks are completed safely, efficiently, and to quality standards. Responsibilities include scheduling jobs, assigning work, training and guiding technicians, inspecting completed work, maintaining equipment, and ensuring compliance with safety and industry regulations. Communicates with customers, provides job updates, resolves issues, and ensures excellent service delivery. Manages documentation, reports, and inventory related to duct cleaning projects.