Department: Operations
Reports To:
Captain
Role Purpose:
To ensure timely delivery of food and support smooth floor operations.
Key Responsibilities:
• Deliver food and beverages
• Reset tables
• Assist guests
• Maintain stations
• Support floor operations
KPIs
• Delivery Speed
• Table Readiness
• Service Support
Qualifications:
Calm, efficient, and detail-oriented in fast-paced environments
Team player with a natural hospitality mindset
Prior FOH or guest-facing experience preferred
Strong communication and guest service skills