Key Responsibilities
Reception & Administration
Welcome and assist visitors, clients, and guests.
Handle incoming and outgoing phone calls professionally.
Manage appointments, meetings, and visitor records.
Respond to emails and maintain office correspondence.
Coordinate courier, documents, and office administration tasks.
Sales & Client Coordination
Handle customer inquiries through calls, WhatsApp, email, and social media.
Explain company products/services to prospective clients.
Follow up with leads and maintain regular communication.
Convert inquiries into sales opportunities.
Maintain customer database and update CRM/Excel records.
Coordinate with the sales and operations team for smooth client onboarding.
Achieve monthly sales targets and prepare basic sales reports.