Key Responsibilities
Welcome clients and manage reception and appointments.
Handle phone calls, WhatsApp enquiries, and follow-ups, sales call with prospective clients.
Explain clinic services, diet programs, and wellness packages to interested clients.
Assist with client registration, payments, billing, and record management.
Maintain client data and appointments using clinic CRM software.
Coordinate with dietitians and the clinic team for smooth daily operations.
Build positive client relationships and support business growth through ethical, service-oriented communication.
Requirements
Good communication skills in English, Hindi, and Gujarati.
Basic computer knowledge and familiarity with WhatsApp and CRM software.
Friendly personality, professional attitude, and good organisational skills.
Prior experience in reception, customer service, healthcare, or sales will be an advantage.
Freshers with the right attitude and willingness to learn may also apply.