• Greet and assist visitors, clients, and students in a warm, professional manner.
• Answer, screen, and transfer phone calls to relevant staff members.
• Handle incoming/outgoing mail, courier services, and deliveries.
• Maintain accurate visitor logs and issue visitor/security passes as required.
• Provide basic company or course information to visitors and callers.
• Keep the reception and front office area clean, organized, and presentable.
• Monitor and ensure cleanliness across the office, including restrooms.
• Supervise cleaning staff and coordinate daily housekeeping tasks.
• Manage and update academy class schedules, appointments, and classroom assignments.
• Maintain faculty timetables and notify all concerned parties of any changes.
• Assist in handling student walk-ins and maintain daily attendance logs.
• Perform basic data entry, documentation, and file management.
• Coordinate internal communication across departments for smooth operations.
• Support ad-hoc tasks assigned by senior administrative or training staff.
• Proven experience in a receptionist, front office, or administrative role.
• Excellent communication and interpersonal skills.
• Well-groomed and presentable with a customer-focused attitude.
• Ability to multitask and handle time-sensitive duties.
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