రిసెప్షనిస్ట్

Job Opening – Customer Support Executive (Female)Position

Customer Support Executive

Company

Suvarna Nagari Jewels Pvt. Ltd.

Location

TRP Mall, Bopal-Ghuma Road, Bopal, Ahmedabad

Salary

Up to ₹20,000 per month (Based on experience and interview performance)

Gender

Female Candidate Preferred

Experience

• 0–3 Years (Freshers with good communication skills are welcome)

Qualification

• Graduate or Undergraduate

• Basic computer knowledge is mandatory

Job Responsibilities

• Welcome and assist customers in a professional manner.

• Manage customer appointments and walk-in registrations.

• Generate customer tokens and coordinate with the sales team.

• Handle customer inquiries through phone calls, WhatsApp, and social media.

• Collect and maintain accurate customer data in the CRM system.

• Conduct post-visit feedback calls and maintain customer satisfaction records.

• Follow up with customers regarding orders, deliveries, and service requests.

• Coordinate with different departments for smooth customer service.

• Resolve basic customer concerns and escalate issues when required.

• Maintain daily customer support reports and MIS.

• Support showroom events, exhibitions, and customer engagement activities.

• Ensure the reception and customer waiting area remain well managed.

Required Skills

• Excellent communication skills (Gujarati, Hindi & Basic English)

• Pleasant personality and professional appearance

• Customer-centric attitude

• Good interpersonal and coordination skills

• Basic MS Excel and computer knowledge

• Ability to multitask and work in a fast-paced retail environment

Working Hours

10:00 AM to 8:00 PM

Weekly Off

One day per week as per showroom schedule.

Benefits

• Attractive Incentives

• Professional Training

• Career Growth Opportunities

• Friendly Work Environment

Benefits:

• Cell phone reimbursement

• Commuter assistance

• Flexible schedule

• Health insurance

• Paid time off

• Provident Fund

• It is a Full Time రిసెప్షనిస్ట్ job for candidates with 0 - 1 years of experience.