1. Front Desk Management
Greet visitors, clients, and students politely.
Maintain a neat and welcoming reception area.
2. Phone & Inquiry Handling
Answer phone calls professionally.
Provide accurate information or transfer calls to the concerned department.
Handle WhatsApp/online inquiries promptly.
3. Visitor & Student Assistance
Guide visitors to the correct office/classroom.
Assist students with basic queries about classes, schedules, and admissions.
4. Record Keeping
Maintain visitor logbook/entry register.
Update student attendance (if required).
Keep track of daily inquiries.
5. Administrative Support
Manage incoming and outgoing mail/courier.
Handle printing, scanning, and documentation tasks.
Assist in preparing forms, files, and reports.
6. Admission Support
Provide course details to walk-in students.
Share fee structure, offers, and batch information.
Coordinate with counsellors/teachers for admissions.
7. Office Coordination
Inform relevant staff about appointments and meetings.
Maintain discipline and smooth flow of students in the reception area.
8. Payment & Billing Assistance (if required)
Collect fees and issue receipts.
Update fee records in software/register.
9. Professional Communication
Maintain polite and positive communication at all times.
Handle complaints or escalate them to the senior staff.
10. Daily Housekeeping Supervision
Ensure classroom cleanliness.
Check basic utilities (lights, fans, AC, water) daily.