రిసెప్షనిస్ట్

• Welcome guests warmly and ensure a positive first impression

• Handle guest check-in and check-out procedures efficiently

• Manage room reservations, cancellations, and modifications

• Coordinate with housekeeping for room status updates

• Handle guest inquiries, requests, and complaints professionally

• Maintain guest records and ensure accurate billing and folio management

• Process payments, maintain cash/card transactions, and close shifts accurately

• Answer phone calls and emails in a courteous and professional manner

• Upsell hotel rooms and services when applicable

• Ensure compliance with hotel policies, SOPs, and safety standards

• Maintain cleanliness and organization of the front desk area

Required Skills & Competencies:

• Excellent communication and interpersonal skills

• Customer-focused attitude with problem-solving abilities

• Basic computer knowledge and familiarity with PMS

• Ability to work in shifts, including nights and holidays

• Professional grooming and positive attitude

• It is a Full Time రిసెప్షనిస్ట్ job for candidates with 2 - 6 years of experience.