Greet and welcome visitors in a professional and friendly manner.
Maintain the reception area to ensure it is clean, organized, and presentable.
Answer, screen, and forward incoming phone calls.
Maintain visitor logs and issue visitor passes.
Inform relevant staff about visitor arrivals.
Handle inquiries from clients, customers, and vendors.
Manage incoming and outgoing mail, courier services, and deliveries.
Assist in scheduling meetings and managing calendars (if required).
Maintain records, files, and databases related to front-office activities.
Handle basic clerical tasks such as photocopying, scanning, and data entry.
Serve as the first point of contact between the organization and the public.
Relay messages to staff promptly and accurately.
Coordinate with admin, HR, and other departments as needed.
Keep track of office supplies and inform admin for replenishment.
Assist in organizing meetings, conferences, or office events.
Ensure compliance with company policies for visitors and front-office operations.
Provide accurate information about the company’s services and departments.
Address basic customer queries or direct them to the concerned person.