Job Responsibilities
Manage the reception and front-desk operations of the academy.
Welcome students, parents, visitors, and new enquiries professionally.
Handle phone calls, WhatsApp enquiries, walk-ins, trial class bookings, and follow-ups.
Explain academy programs, fees, timings, offers, and admission procedures.
Maintain student admission records, attendance, fee records, and daily reports.
Coordinate with coaches and management regarding classes, students, and schedules.
Follow up with prospective students and convert enquiries into admissions.
Handle basic cash/online payment collection and maintain payment records.
Maintain a clean, organized, and professional reception area.
Support day-to-day administrative and promotional activities.
Candidate Requirements
Good communication and interpersonal skills.
Basic computer knowledge: MS Word, Excel, WhatsApp, email, etc.
Presentable, polite, confident, and customer-friendly personality.
Ability to handle multiple tasks and follow academy SOPs.
Prior experience in reception, sales, fitness, gym, school, or customer service will be an advantage.
Female candidates are also encouraged to apply.