Position: Receptionist / Front Office Executive
Department: Administration / Front Office
Experience Required: 1–3 Years
Salary: Up to ₹23,000 per month (Based on experience and skills)
Job Timing: 8:00 AM – 6:30 PM
Gender Preference: Female
Qualification: HSC / Graduate Preferred
Employment Type: Full-Time
Job Summary
We are looking for a smart, confident, well-organized, and professional Receptionist / Front Office Executive to manage front desk operations and provide administrative support.
The ideal candidate should possess excellent communication and interpersonal skills, a professional appearance, and the ability to handle visitors, calls, appointments, and daily front-office activities efficiently.
The candidate will be the first point of contact for visitors, clients, and business partners and will be responsible for creating a positive and professional first impression of the organization.
Key Roles & Responsibilities
1. Reception & Visitor Management
Greet and welcome visitors, clients, vendors, and business partners in a professional and courteous manner.
Manage visitor registration, entry records, and visitor inquiries.
Direct visitors to the appropriate departments or concerned personnel.
Coordinate meeting arrangements and visitor appointments.
Ensure a positive and professional visitor experience.
2. Telephone & Email Handling
Attend, screen, and transfer incoming telephone calls to the appropriate departments.
Respond to general inquiries through phone calls and emails.
Maintain accurate records of important messages and follow-ups.
Ensure timely and professional communication with internal and external stakeholders.
3. Front Office Administration
Manage day-to-day front desk activities and reception operations.
Maintain visitor registers, appointment schedules, and reception-related documentation.
Keep the reception area clean, organized, and presentable.
Assist with basic data entry, filing, scanning, photocopying, and documentation.
Maintain office stationery and other front-office supplies as required.
4. Courier & Document Coordination
Handle incoming and outgoing couriers, parcels, and official documents.
Maintain courier registers and delivery records.
Coordinate with courier agencies and internal departments for timely dispatch and receipt of documents.
Ensure proper handling and distribution of official correspondence.
5. Internal Coordination & Administrative Support
Coordinate with the HR and Administration teams for daily office requirements.
Assist in scheduling meetings and coordinating with concerned departments.
Support administrative activities, documentation, and office-related tasks.
Communicate effectively with employees, visitors, and management.
6. Confidentiality & Professional Conduct
Maintain confidentiality of company information, visitor details, and official documents.
Follow company policies and front-office procedures.
Maintain professional grooming, workplace etiquette, and communication standards.
Handle multiple responsibilities efficiently while maintaining accuracy and professionalism.
Candidate Requirements
1–3 years of relevant experience in Reception, Front Office, or Administration.
HSC / Graduate qualification preferred.
Good verbal and written communication skills.
Pleasant, confident, presentable, and professional personality.
Good interpersonal skills and a customer-service-oriented approach.
Basic knowledge of MS Office, email handling, and computer operations.
Ability to manage telephone calls, visitors, appointments, and administrative activities independently.
Strong organizational, multitasking, and coordination skills.
Good time management and attention to detail.
Ability to handle confidential information responsibly.
Key Skills
Front Desk Management | Visitor Handling | Telephone Etiquette | Email Communication | Appointment Scheduling | MS Office | Data Entry | Office Administration | Courier Management | Customer Service | Documentation | Internal Coordination | Multitasking
Preferred Candidate Profile
A confident, courteous, organized, and service-oriented professional with experience in reception and front-office operations.
The ideal candidate should have good communication skills, a professional attitude, and the ability to independently manage reception activities while coordinating smoothly with internal departments.
Preference will be given to candidates with relevant front-office experience, strong communication skills, and immediate or early joining availability.