Experience: Open to Fresher and Experienced Candidates
Education: 10+2 Pass (Graduate in any discipline preferred)
Working Hours:10AM-6PM (6 days working, Weekly offs will be on rotational basis)
Location: New Town, Kolkata
Key Responsibilities
1. Welcome and greet parents, students, visitors, and guests in a warm and professional manner.
2. Attend and manage incoming telephone calls, enquiries, and messages.
3. Provide accurate information regarding institute timings, courses, admissions, events, and general queries.
4. Direct visitors and enquiries to the appropriate department or staff member.
5. Maintain the reception area, visitor register, and front-office records.
6. Handle incoming and outgoing correspondence, courier, and documents.
7. Receive and forward messages to concerned staff members promptly.
8. Assist parents and students with routine administrative queries.
9. Maintain records of appointments, meetings, and visitors.
10. Coordinate with the administration, admissions, academic, and accounts departments whenever required.
Essential Skills, Qualification and Experience:
1. 10+2 passes. Graduate in any discipline preferred.
2. 1 year of experience as a receptionist, front-office executive, school receptionist, or administrative assistant will be preferred (Freshers with good communication skills may apply)
3. Good communication and interpersonal skills.
4. Pleasant personality with a positive and helpful attitude.
5. Good command of English and the local language.
6. Basic computer knowledge, including MS Word, Excel, email, and WhatsApp.
7. Ability to multitask and manage visitors and calls efficiently.
8. Good organisational and time-management skills.
9. Ability to remain calm, polite, and professional under pressure.