Main Responsibilities
Greeting members and guests
Handling check-ins and visitor registrations
Managing memberships, renewals, and payments
Answering phone calls, WhatsApp messages, and emails
Scheduling personal training sessions or classes
Maintaining attendance and member records
Assisting with inquiries about gym plans and facilities
Handling basic complaints professionally
Keeping the reception area clean and organized
Coordinating with trainers and management
Skills Required
Good communication skills
Friendly and professional attitude
Basic computer knowledge
Customer service skills
Ability to multitask
Sales skills for memberships and promotions