Responsibilities:
• Greet and assist patients with professionalism.
• Manage calls, appointments & follow-ups.
• Maintain records and handle billing.
• Coordinate with doctors & staff for smooth operations.
• Assist in client consultations when needed.
• Guide & train junior reception staff.
Requirements:
•Minimum 2 years of front desk/client service experience (healthcare/hospitality preferred).
• Strong communication skills (English & Hindi).
• Presentable, confident & customer-focused.