Office Admin

We are seeking a proactive and organized Office Administrator to manage daily administrative operations and support business development activities. The role involves handling client communication, making outbound calls, and managing leads generated through platforms such as IndiaMART, TradeIndia, and other digital channels.
Key ResponsibilitiesManage day-to-day office administrative tasks to ensure smooth operations
Handle inbound and outbound calls with clients in a professional manner
Generate, track, and follow up on leads from platforms such as IndiaMART, TradeIndia, and other online portals
Maintain and update lead databases and customer records accurately
Coordinate with sales and operations teams for lead conversion and order processing
Respond to customer inquiries via phone, email, and online platforms
Prepare reports on lead status, conversions, and daily activities
Maintain proper documentation and filing systems
Assist in basic office coordination and support tasks as required
Required Skills & QualificationsBachelor’s degree in Business Administration or related field (preferred)
Proven experience in administrative or customer handling roles
Strong communication and interpersonal skills
Basic knowledge of platforms like IndiaMART and TradeIndia is an advantage
Proficiency in MS Office (Word, Excel, Outlook)
Ability to multitask and manage time effectively
Attention to detail and problem-solving skills
Preferred AttributesExperience in lead generation or telecalling
Customer-focused approach with a positive attitude
Ability to work independently and as part of a team
Compensation & BenefitsCompetitive salary based on experience
Performance-based incentives

Supportive and growth-oriented work environment