Hotel Receptionist

Company: Cafe Athyeka
Location: Delhi NCR (Multiple Locations)
Department: Front Office / Guest Relations
Reports To: Cafe Manager

Key Responsibilities

• Welcome and greet guests professionally upon arrival.

• Manage table reservations, waitlists, and seating arrangements.

• Answer incoming calls and respond to customer inquiries.

• Coordinate with restaurant managers and service staff for smooth guest flow.

• Handle guest feedback and escalate concerns when required.

• Maintain accurate records of reservations and customer preferences.

• Assist in promoting restaurant offers, events, and loyalty programs.

• Ensure the reception area remains clean, organized, and presentable.

• Support billing and payment coordination when required.

• Maintain high standards of customer service and hospitality.

Required Qualifications

• Graduate or Undergraduate in any discipline.

• 1–3 years of experience in hospitality, restaurant, hotel, or customer service roles.

• Freshers with excellent communication skills may also apply.

• Good verbal communication in English and Hindi.

• Basic computer knowledge (MS Office, POS systems, reservation software preferred).

• Pleasant personality and professional appearance.

Key Skills

• Customer Service Excellence

• Front Desk Management

• Guest Relations

• Communication & Interpersonal Skills

• Problem Solving

• Time Management

• Multitasking Ability

• Team Coordination

Share your resume @ renukahr@athyeka.com

• It is a Full Time రిసెప్షనిస్ట్ job for candidates with 1 - 5 years of experience.