Helpdesk Executive (Office)

Job Title: Help Desk Executive – Residential Apartment

Location: Velchery

Salary: ₹15,000 – ₹20,000 per month (Based on experience and skills)

Job Summary:

We are looking for a dedicated and professional Help Desk Executive to manage front office operations and provide assistance to residents in a residential apartment. The candidate will be the first point of contact and ensure smooth communication between residents, management, and maintenance teams.

Key Responsibilities:

• Act as the first point of contact for all resident queries and concerns

• Handle complaints, requests, and service issues efficiently

• Maintain records of visitor entries, complaints, and service requests

• Coordinate with maintenance, housekeeping, and security teams

• Manage incoming calls, emails, and front desk interactions

• Assist in daily administrative tasks and documentation

• Ensure proper communication between residents and management

• Maintain a professional and welcoming front desk environment

Requirements:

• Basic knowledge of MS Office (Word, Excel, Email)

• Good communication skills in English (mandatory) and local language preferred

• Minimum qualification: Any Graduate / Diploma

• Prior experience in help desk, front office, or customer service is an advantage

• Strong interpersonal and problem-solving skills

• Ability to handle multiple tasks and work under pressure

Preferred Skills:

• Customer service orientation

• Basic computer proficiency

• Good organizational and coordination skills

Working Hours:

• 9am to 6pm

• Sunday Week off

Benefits:

• Competitive salary based on experience

• Opportunity to work in a professional residential environment

• Skill development and growth opportunities

• It is a Full Time రిసెప్షనిస్ట్ job for candidates with 0 - 6 months of experience.