Position: Guest Relations Executive (GRE)
Experience: Minimum 1 Year
Salary: ₹18,000 – ₹20,000 per month
Location : Atithi House , Greater Noida
Job Summary:
We are looking for a Guest Relations Executive (GRE) to ensure a high level of customer satisfaction by providing exceptional service to guests. The candidate will be responsible for handling guest interactions, resolving queries, and maintaining a positive guest experience.
Key Responsibilities:
Welcome and assist guests in a courteous and professional manner
Handle guest check-ins, check-outs, and reservations (if applicable)
Address guest inquiries, complaints, and requests promptly
Coordinate with housekeeping and other departments to ensure smooth operations
Maintain guest records and feedback
Ensure a high standard of hospitality and customer service at all times
Assist in maintaining the overall ambiance and guest satisfaction
Requirements:
Minimum 1 year of experience in hospitality or customer service
Good communication and interpersonal skills
Presentable personality and positive attitude
Ability to handle guests professionally and resolve issues efficiently
Basic knowledge of MS Office or hotel management systems is a plus
Note: Accommodation can be provided for female candidates
How to Apply:
Interested candidates can share their resume on 9211819118